FlightWifiDoes Thai Airways have Wi-Fi on the Airbus A350?
Email & browsingAircraft-specific answer
Yes. Thai Airways' Airbus A350 has Wi-Fi on board. The system on board: Panasonic Avionics Ku.
Sourced from official pages · verification pending · as of 2026-08
What you can do on board
Good for
- Email & chat
- Browsing
Not for
- Video calls
- Live streaming
The system on Thai Airways' Airbus A350
Panasonic Avionics Ku
Latency: roughly 600ms and up (high orbit).
- ·Paid data packages by default (roughly US$4.99-34.99 for 10-100MB and US$39.99-59.99 unlimited)
- ·A complimentary allowance for all Royal Orchid Plus members since 1 May 2025: unlimited for Platinum, 60 minutes for…
Cost and access are Thai Airways' fleet-wide terms; the verdict above is specific to the Airbus A350.
Other Thai Airways aircraft
The Airbus A350 on other airlines
| Airline | Verdict on this type |
|---|---|
| Qatar Airways | Video calls work |
| Virgin Atlantic | Voice calls only |
| Air China | Email & browsing |
| Air France | Varies by aircraft |
| Air India | Email & browsing |
| Asiana Airlines | Email & browsing |
| British Airways | Varies by aircraft |
| Cathay Pacific | Email & browsing |
Thai Airways Airbus A350 Wi-Fi questions
Does Thai Airways have Wi-Fi on the Airbus A350?
Yes. Thai Airways' Airbus A350 has Wi-Fi on board. The system on board: Panasonic Avionics Ku.
Is Thai Airways Wi-Fi free on the Airbus A350?
Paid data packages by default (roughly US$4.99-34.99 for 10-100MB and US$39.99-59.99 unlimited), plus a complimentary allowance for all Royal Orchid Plus members since 1 May 2025: unlimited for Platinum, 60 minutes for Gold and 30 minutes for Silver/Member, redeemed with a code printed on the boarding pass. These terms are Thai Airways' fleet-wide policy; the Airbus A350 follows them.
Can you make video calls on Thai Airways' Airbus A350?
Not reliably. Thai Airways' Airbus A350 runs high-orbit satellite wifi, where the lag breaks live calls even when browsing is fine.
Sources
- ropnewsletter.thaiairways.com/aprjun2025/silver/en/complimentary-inflight-wi-fi-service-on-thaiAirline
- thaiairways.com/en-th/content/offers-Promotions/royal-orchid-plus/Complimentary-In-flight-Wi-FiAirline
- paxex.aero/thai-airways-787-dreamliner-wifi-neo-space-group-skywavesTrade press
- aerotime.aero/articles/thai-airways-neo-space-group-inflight-connectivityTrade press
- satellitetoday.com/mobility/2025/11/11/nsg-extends-partnership-with-thai-airwaysTrade press
Facts on this page come from Thai Airways' own publications and its connectivity provider's announcements, with aviation trade reporting used for corroboration. See the methodology.
Know before you book.
FlightWifi shows these verdicts inline on Google Flights, Skyscanner and Rift, matched to the exact aircraft on your flight.
The extension itself runs in Chrome on a computer. What it does.